To update your programs using the VirginiaNavigator Resource Database Provider Portal go to www.VirginiaNavigator.org and follow these steps:
a. Select "Find Services" Button
b. Select "Quick Search" Box
c. In the "Topic" box put a term(s) for what you do (for example: personal care, errands, transportation, home delivered meals, medical equipment).
d. Put in either your zipcode or City/County
e. Select "Search" Button
f. Review list of services returned and find your agency.
g. Click on the program name and you will see all of the details about your service. In the top middle of the page, follow the link: "Is this your program?"
h. Follow the instructions to Register. Once you have registered, please log on with your user name and password.
Once you've edited your listing(s), the information is reviewed before it published to the live website. This process is usually completed within 48 hours.
If your Agency is not on the resource directory, fill out our Service Provider Survey and either e-mail, fax, or mail it to us. If you need any assistance, please call toll free 866-393-0957.
Why update your information?
Having the most current information in our directory ensures that consumers and professionals around Virginia can find you and your services when they need you most! If your address has changed or you are offering new services, you want to make sure that your information is displayed completely and accurately. It puts you in control of your information on our family of websites: www.VirginiaNavigator.org , www.SeniorNavigator.org and www.disAbilityNavigator.org .